Logo City of Gainesville
770-535-6878
[email protected]


Water Resources Customer Self Service Portal 

First Time User? Register Now:  By registering, you can pay with debit/credit card or electronic check.  You can also set up autopay and/or e-bills once your email has been verified.

Quick Payment: You can make a one time payment with debit/credit card without registering your account. 

Log In:  Once you have registered, then you will log in here to go to your account.  In this section, you can also send yourself a password reminder.

Looking for our Customer Usage Portal?       https://my-gnvl.sensus-analytics.com/login.html#/signin

Do you need to update your contact information?   https://www.cognitoforms.com/cityofgainesvilledwr/updatecontactinformation 



Water Resources Customer Self Service Portal 

First Time User? Register Now:  By registering, you can pay with debit/credit card or electronic check.  You can also set up autopay and/or e-bills once your email has been verified.

Quick Payment: You can make a one time payment with debit/credit card without registering your account. 

Log In:  Once you have registered, then you will log in here to go to your account.  In this section, you can also send yourself a password reminder.

Looking for our Customer Usage Portal?       https://my-gnvl.sensus-analytics.com/login.html#/signin

Do you need to update your contact information?   https://www.cognitoforms.com/cityofgainesvilledwr/updatecontactinformation